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USbank Complaint - USbank has the worst customer service and they steal money
USbank Complaint

USbank Complaint

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USbank has the worst customer service and they steal money


I had an account at Wellsfargo. But because my mortgage is from USbank I cancelled my credit cards and close my account at Wellsfargo and open at USbank . In the first month I was outside the USA. I was outside the USA , I could not log on to pay the credit card due to many reasons one of them I used wrong passwords. But I was not worry because I will come to the USA after one day of the due date. I paid the money in the same day I arrived . In Wellsfargo if I pay it just one day after they were not charging me any penalty. At USbank they charged me one hundred dollars(100$). I sent them email requesting my money back and I told them if they do not give me my money back I will close my accounts and cancel the credit card. Instead of of giving my money back the told me they will take my rewards if I cancel . They did not wait me to cancel the credit card and they took another one hundred dollars (100$ my rewards) in the same day before I cancel my accounts. I think they are the worst bank in the USA. I was not facing these problems at Wellsfargo even if I faced a problem the customer services were very nice and helpful but in the USbank they are not nice and not helpful and punish you if you complain by taking your money.


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